In this article:
Briefly: what is a domain name
Automatic Gurucan subdomain
2 ways to set up your own domain
Creating a subdomain on your own website (this chapter will be added later)
Add your domain to Tech settings
1. What is a domain name?
A domain name is the identity of one or more IP addresses; for example, the domain name google.com points to the IP address "74.125. 127.147".
2. Automatic Gurucan subdomain
After you’re registered on Gurucan, you get an automatic domain name, like yourlogin.gurucan.com
My login (email) on Gurucan is firstname.lastname@example.org
And my Gurucan domain is anastasia.gurucan.com
That's how my students will see my school's address:
In case you want to stay with the Gurucan domain but change the automatically issued title to a customized one (for example, I want my school's address to be fitnessclub.gurucan.com instead of anastasia.gurucan.com), visit this article with the instructions.
But if you need to connect your own unique domain and get the while-label web without mentioning Gurucan, here are the following steps for your case ⬇️
Custom domain is available only on Expert and Guru plans. Learn more here.
3. Two ways to set up your own domain
to purchase it
to create a subdomain on your own website
3.1 Connecting a newly purchased domain.
Let’s go online shopping!
I selected GoDaddy. It’s pretty simple.
First, you need to select your domain. Type in some name
If this domain is unavailable, you’ll see the following info.
If the domain is free, you can add it to Cart.
Then, select a suitable plan.
Select a period.
Congrats! You've purchased your domain.
3.2. Creating a subdomain for your existing site.
The steps might differ slightly depending on which domain provider you use, but the logic is the same. Here is a simple instruction on creating a subdomain on Hostinger.
4. DNS (Domain Name System) settings
From here, the steps for a newly purchased domain and a subdomain for your existing site are almost the same. It's time to edit the DNS records.
To connect your domain, you need to set the following A-records:
@ to 22.214.171.124
www to 126.96.36.199
For a subdomain, you need to edit only the subdomain's A-records (not your general site) to 188.8.131.52 as well.
: In case you want to connect the domain with www, i.e www.example.com, then you need to update the records not only for www.example.com, but for example.com too.
6. Add domain to Tech settings
Indicate your domain in the Online School Settings - Tech settings section.
Don't use the "_" symbol and capital letters in the domain name.
: if you're connecting a subdomain from your existing site, make sure you indicate the subdomain (i.e app.myschool.com) and not the general site.
As soon as you add your own domain, you don’t need the Gurucan subdomain anymore.
7. Link check
Don't forget to check if your domain is leading to the Gurucan page now. If so, good job!
If not, please wait within 24 hours - it's a max time of connecting.
If there were 24 hours but still no luck, follow to the 9. Troubleshooting section below.
myexample.site leads to the Gurucan platform 🎉
What to do if there were 24 hours since connecting, but the site still won't work?
Check if your domain name is indicated correctly in the Tech settings of your admin panel. We strongly recommend going back to Step 6 and double-checking it.
Make sure that you've deleted all the unnecessary records from your DNS settings that you're not using anymore or which were connected to the previous sites.
Some records are prohibited from using while using Gurucan, so make sure they are deleted:
The last recommendation here is to contact your domain provider support and ask for help. You can send the link to this article as a reference.
9. Is my domain secure? Do I have to connect SSL for my domain?
Your domain is secure and there is nothing to do from your side 🎉 SSL for your domain is issued automatically once your domain is connected. It can take 24-48 hours.
In case you've followed all the steps without luck, contact us through Support chat, and we'll help out.
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